Hello I’m Ruzina and I am a Digital Assistant specialising in managing social media networks and newsletters.

I have a charity sector background, having worked and volunteered there. Having made redundant in my last job due to funding cuts I started looking into starting my own social enterprise. However I realised I need a steady income stream to keep me afloat while I do that and that’s when I discovered Digital Assistant Academy.

This was ideal for me as I have always been an advocate for learning and development and this provided me the opportunity to combine my interest in technology and develop the skills to be able to support others in that field. It also allowed me to be able to take care of my mum as I could work from home.

Throughout the course we met wonderful inspiring women and learnt about different tools available that can support clients to work efficiently, such as Tweetdeck to manage social networks and Mailchimp to manage newsletters. A new tool I discovered on the course is Highrise. This is a great tool to manage contacts that you meet at events or through friends. You can save emails exchanged between clients and tasks that need following up. You can also download the app to add contacts on the go.